# Solflare Help Center

> Help center for Solflare

## Getting Started

- [How To Get Started With Solflare](https://help.solflare.com/en/articles/5797200-how-to-get-started-with-solflare.md): Lets get your wallet setup
- [How to import a Recovery Phrase to your existing wallet \(Mobile\)](https://help.solflare.com/en/articles/16232651-how-to-import-a-recovery-phrase-to-your-existing-wallet-mobile.md)
- [How to Export Your Recovery Phrase on Solflare \(Mobile\)](https://help.solflare.com/en/articles/6150591-how-to-export-your-recovery-phrase-on-solflare-mobile.md): Export your wallet's recovery phrase with this guide.
- [How to Generate a Wallet with a Recovery Phrase \(Desktop\)](https://help.solflare.com/en/articles/6134545-how-to-generate-a-wallet-with-a-recovery-phrase-desktop.md): This guide shows you the quickest way to setup a Solflare wallet
- [How to Connect to dApps using the Solflare wallet \(Desktop\)](https://help.solflare.com/en/articles/5797210-how-to-connect-to-dapps-using-the-solflare-wallet-desktop.md): Connect to any Web3 application
- [How to Import a Wallet using a Private Key on Solflare \(Mobile\)](https://help.solflare.com/en/articles/6462529-how-to-import-a-wallet-using-a-private-key-on-solflare-mobile.md): How to Import your Solana wallet into Solflare using a private key
- [How to Connect to dApps using Solflare \(Mobile\)](https://help.solflare.com/en/articles/6176657-how-to-connect-to-dapps-using-solflare-mobile.md): Learn how to connect to any Solana application.
- [How to Export Your Private Key on Solflare \(Mobile\)](https://help.solflare.com/en/articles/6150516-how-to-export-your-private-key-on-solflare-mobile.md): There are times you will want to export your private key and this guide shows you how to do just that.
- [What is a Recovery Phrase and Private Key?](https://help.solflare.com/en/articles/16291752-what-is-a-recovery-phrase-and-private-key.md): Confused about the difference between a Recovery Phrase and a Private key? Here's a thorough explanation.
- [How to Import your Solana wallet into Solflare using a private key \(Desktop\)](https://help.solflare.com/en/articles/6134229-how-to-import-your-solana-wallet-into-solflare-using-a-private-key-desktop.md): Sometimes, you just need to relocate where your tokens are. This guide will show you how to do just that.
- [Importing an existing Recovery Phrase](https://help.solflare.com/en/articles/16293240-importing-an-existing-recovery-phrase.md): Including Advanced option

## Your Wallet

- [How to Connect Your Funded Ledger Device to Solflare \(Desktop\)](https://help.solflare.com/en/articles/5797217-how-to-connect-your-funded-ledger-device-to-solflare-desktop.md)
- [How to Import your Keystone Hardware Wallet into Solflare \(Desktop\)](https://help.solflare.com/en/articles/6328832-how-to-import-your-keystone-hardware-wallet-into-solflare-desktop.md)
- [How to Generate a Wallet with a Ledger Device using the Ledger Live App \(Mobile\)](https://help.solflare.com/en/articles/6176866-how-to-generate-a-wallet-with-a-ledger-device-using-the-ledger-live-app-mobile.md): Learn how to setup a new wallet with a Ledger device and the Ledger Live app.
- [How to Connect Your Ledger Account to Solflare Wallet](https://help.solflare.com/en/articles/9263467-how-to-connect-your-ledger-account-to-solflare-wallet.md)
- [Importing a Keystore File into Your Solflare Wallet](https://help.solflare.com/en/articles/9351932-importing-a-keystore-file-into-your-solflare-wallet.md)
- [Importing an Existing Seed Phrase into your Saga phone](https://help.solflare.com/en/articles/9271762-importing-an-existing-seed-phrase-into-your-saga-phone.md)
- [How do I import an additional recovery phrase?](https://help.solflare.com/en/articles/14429995-how-do-i-import-an-additional-recovery-phrase.md)
- [Can I import a recovery phrase from other wallets like MetaMask, Phantom, Jupiter, or Backpack?](https://help.solflare.com/en/articles/14430013-can-i-import-a-recovery-phrase-from-other-wallets-like-metamask-phantom-jupiter-or-backpack.md)
- [What options do I have with wallets linked to a recovery phrase?](https://help.solflare.com/en/articles/14430036-what-options-do-i-have-with-wallets-linked-to-a-recovery-phrase.md)
- [How do I reorder wallets?](https://help.solflare.com/en/articles/14430047-how-do-i-reorder-wallets.md)
- [How do I create a burner wallet?](https://help.solflare.com/en/articles/14430053-how-do-i-create-a-burner-wallet.md)
- [Can I import wallets from multiple derivation paths?](https://help.solflare.com/en/articles/14430062-can-i-import-wallets-from-multiple-derivation-paths.md)
- [What happens if I remove the recovery phrase I started with?](https://help.solflare.com/en/articles/14430066-what-happens-if-i-remove-the-recovery-phrase-i-started-with.md)
- [Why would I exclude collectibles from my net worth?](https://help.solflare.com/en/articles/14430072-why-would-i-exclude-collectibles-from-my-net-worth.md)
- [Where can I find my wallet address?](https://help.solflare.com/en/articles/16233240-where-can-i-find-my-wallet-address.md): Need to find your wallet address to receive tokens? Here's how:
- [Customize Portfolio \(Web & Extension\)](https://help.solflare.com/en/articles/16390978-customize-portfolio-web-extension.md): Reorder your portfolio sections and control how much each one shows.
- [What is Quick Login?](https://help.solflare.com/en/articles/16943999-what-is-quick-login.md)
- [Create a new wallet with Quick Login](https://help.solflare.com/en/articles/16944009-create-a-new-wallet-with-quick-login.md)
- [Import or restore a wallet with Quick Login](https://help.solflare.com/en/articles/16944012-import-or-restore-a-wallet-with-quick-login.md)
- [Turn on Quick Login for an existing wallet](https://help.solflare.com/en/articles/16944015-turn-on-quick-login-for-an-existing-wallet.md)
- [Turn off Quick Login](https://help.solflare.com/en/articles/16944021-turn-off-quick-login.md)
- [Switch the Google or Apple account linked to Quick Login](https://help.solflare.com/en/articles/16944025-switch-the-google-or-apple-account-linked-to-quick-login.md)
- [Reconnect Quick Login if you're signed out or lose cloud access](https://help.solflare.com/en/articles/16944033-reconnect-quick-login-if-you-re-signed-out-or-lose-cloud-access.md)
- [Why Web/Extension switches from password to passcode when you turn on Quick Login](https://help.solflare.com/en/articles/16944041-why-web-extension-switches-from-password-to-passcode-when-you-turn-on-quick-login.md)
- [How Quick Login keeps your recovery phrase safe](https://help.solflare.com/en/articles/17130348-how-quick-login-keeps-your-recovery-phrase-safe.md)

## Tokens and NFTs

- [I cannot find a token in Solflare](https://help.solflare.com/en/articles/9260147-i-cannot-find-a-token-in-solflare.md)
- [Transferring Tokens to Your Solflare Wallet: A Step-by-Step Guide](https://help.solflare.com/en/articles/9271543-transferring-tokens-to-your-solflare-wallet-a-step-by-step-guide.md)
- [Why is there no price value for my token?](https://help.solflare.com/en/articles/9271759-why-is-there-no-price-value-for-my-token.md)
- [How to send SOL and SPL Tokens from Solflare to a Centralized Exchange \(CEX\)](https://help.solflare.com/en/articles/9271779-how-to-send-sol-and-spl-tokens-from-solflare-to-a-centralized-exchange-cex.md)
- [I sent SOL to a SPL token account. Is it lost?](https://help.solflare.com/en/articles/6364734-i-sent-sol-to-a-spl-token-account-is-it-lost.md)
- [Removing Unwanted NFTs from Your Solflare Wallet: Burning vs. Alternative Options](https://help.solflare.com/en/articles/9351940-removing-unwanted-nfts-from-your-solflare-wallet-burning-vs-alternative-options.md)
- [Understanding Unverified Tokens](https://help.solflare.com/en/articles/16233587-understanding-unverified-tokens.md): If you've spotted a token in your wallet tagged as "Unverified"

## Staking

- [Unstaking Your SOL on Solflare: A Guide with Options](https://help.solflare.com/en/articles/9264092-unstaking-your-sol-on-solflare-a-guide-with-options.md)
- [Native Solana \(SOL\) Staking on Solflare: A Step-by-Step Guide](https://help.solflare.com/en/articles/9264008-native-solana-sol-staking-on-solflare-a-step-by-step-guide.md)
- [How to Stake SOL on Solflare \(Mobile\)](https://help.solflare.com/en/articles/5797202-how-to-stake-sol-on-solflare-mobile.md): Learn how to stake SOL here!
- [How to Unstake SOL on Solflare \(Mobile\)](https://help.solflare.com/en/articles/5797203-how-to-unstake-sol-on-solflare-mobile.md): Undelegate stake accounts and claim your rewards
- [How to Natively Stake SOL on Solflare \(Desktop\)](https://help.solflare.com/en/articles/6181180-how-to-natively-stake-sol-on-solflare-desktop.md): Earn rewards on your SOL tokens by staking them with Solflare
- [How to Unstake Natively Staked SOL on Solflare \(Desktop\)](https://help.solflare.com/en/articles/6181175-how-to-unstake-natively-staked-sol-on-solflare-desktop.md): Undelegate your stake accounts and claim your SOL rewards.
- [I'm having trouble delegating or undelegating my staked SOL on Solflare](https://help.solflare.com/en/articles/6364696-i-m-having-trouble-delegating-or-undelegating-my-staked-sol-on-solflare.md)

## Swap

- [How to Swap Tokens within Solflare \(Desktop\)](https://help.solflare.com/en/articles/6134622-how-to-swap-tokens-within-solflare-desktop.md): Easily exchange SPL assets with Solflare's Swap feature
- [Why is my swap failing?](https://help.solflare.com/en/articles/6364536-why-is-my-swap-failing.md): Solana's SPL token swaps
- [Limit Order or regular Swap: what is the difference?](https://help.solflare.com/en/articles/16334485-limit-order-or-regular-swap-what-is-the-difference.md): What a limit order is, how it's different from a regular swap, and how to manage one.

## General Queries

- [I lost my recovery phrase/private key, what can I do?](https://help.solflare.com/en/articles/6517943-i-lost-my-recovery-phrase-private-key-what-can-i-do.md)
- [Differences between mainnet, devnet and testnet and how to switch between on Solflare](https://help.solflare.com/en/articles/6328814-differences-between-mainnet-devnet-and-testnet-and-how-to-switch-between-on-solflare.md)
- [Understanding Transaction Fees on Solana](https://help.solflare.com/en/articles/9271735-understanding-transaction-fees-on-solana.md): New to Solana? Here's what you need to know about transaction fees, why they exist, and how to make sure you're never caught off guard by them.
- [Why did my transaction fail?](https://help.solflare.com/en/articles/9263757-why-did-my-transaction-fail.md)
- [How to cash-out my tokens?](https://help.solflare.com/en/articles/9263828-how-to-cash-out-my-tokens.md)
- [Missing Deposits on Centralized Exchanges \(CEX\) After Transferring from Solflare](https://help.solflare.com/en/articles/9267745-missing-deposits-on-centralized-exchanges-cex-after-transferring-from-solflare.md)
- [Centralized Exchanges \(CEX\) vs. Solflare: Understanding the difference](https://help.solflare.com/en/articles/9267751-centralized-exchanges-cex-vs-solflare-understanding-the-difference.md)
- [Understanding Transparency and Security in Solflare: Why You See Everything on the Blockchain](https://help.solflare.com/en/articles/9267769-understanding-transparency-and-security-in-solflare-why-you-see-everything-on-the-blockchain.md)
- [Understanding delegations aka spending approvals in Solflare](https://help.solflare.com/en/articles/9267797-understanding-delegations-aka-spending-approvals-in-solflare.md)
- [Understanding Frozen Tokens and Freeze Authority on Solana](https://help.solflare.com/en/articles/9271566-understanding-frozen-tokens-and-freeze-authority-on-solana.md)
- [How to obtain transaction history for tax purposes](https://help.solflare.com/en/articles/6364436-how-to-obtain-transaction-history-for-tax-purposes.md)
- [Export my recovery phrase or private key on Solflare Mobile](https://help.solflare.com/en/articles/9081345-export-my-recovery-phrase-or-private-key-on-solflare-mobile.md)
- [Export recovery phrase or private key WEB/extension](https://help.solflare.com/en/articles/9081347-export-recovery-phrase-or-private-key-web-extension.md)
- [Onramper - fiat to crypto payment provider issues](https://help.solflare.com/en/articles/9081349-onramper-fiat-to-crypto-payment-provider-issues.md)
- [Why Transactions Cannot Be Cancelled or reversed?](https://help.solflare.com/en/articles/9260275-why-transactions-cannot-be-cancelled-or-reversed.md)
- [Ledger transaction failed - troubleshooting steps](https://help.solflare.com/en/articles/9263611-ledger-transaction-failed-troubleshooting-steps.md)
- [Troubleshooting "Invalid Mnemonic Phrase" Error in Solflare Wallet](https://help.solflare.com/en/articles/9264215-troubleshooting-invalid-mnemonic-phrase-error-in-solflare-wallet.md)
- [The token I bought is frozen, what can I do?](https://help.solflare.com/en/articles/9582028-the-token-i-bought-is-frozen-what-can-i-do.md)
- [I used BUY, how long will it take to receive my crypto?](https://help.solflare.com/en/articles/10137677-i-used-buy-how-long-will-it-take-to-receive-my-crypto.md)
- [Migrate from MetaMask Snap to the full Solflare experience](https://help.solflare.com/en/articles/11169680-migrate-from-metamask-snap-to-the-full-solflare-experience.md): In less than 3 minutes
- [DeFi Positions Explained: What They Are and Why They Matter](https://help.solflare.com/en/articles/13175615-defi-positions-explained-what-they-are-and-why-they-matter.md): If you're active in decentralized finance \(DeFi\) on Solana, you're likely participating in multiple protocols. With DeFi Positions available on Solflare, you can now view your entire DeFi portfolio...
- [Earn with Solflare](https://help.solflare.com/en/articles/16188640-earn-with-solflare.md): Put your USDC to work. Earn treats it like a high-yield savings account it grows over time while staying fully liquid.
- [Understanding Rent on Solana](https://help.solflare.com/en/articles/16233261-understanding-rent-on-solana.md): Alongside transaction fees, there's another small SOL cost you might come across on Solana called rent. It sounds like a recurring bill, but it works a little differently, and it's actually money y...

## Security

- [Can you help me recover my lost assets?](https://help.solflare.com/en/articles/6364618-can-you-help-me-recover-my-lost-assets.md)
- [I got scammed, what should I do?](https://help.solflare.com/en/articles/6364461-i-got-scammed-what-should-i-do.md)
- [Forgot your Solflare wallet password?](https://help.solflare.com/en/articles/6364511-forgot-your-solflare-wallet-password.md)
- [How did I get hacked?](https://help.solflare.com/en/articles/9260258-how-did-i-get-hacked.md)
- [Why Solflare Customer Support Cannot Recover Your Recovery \(Seed\) Phrase](https://help.solflare.com/en/articles/9264203-why-solflare-customer-support-cannot-recover-your-recovery-seed-phrase.md)
- [What should I do if my Solflare wallet is compromised or funds are stolen?](https://help.solflare.com/en/articles/13522176-what-should-i-do-if-my-solflare-wallet-is-compromised-or-funds-are-stolen.md)
- [Avoiding Scams with Airdropped NFTs and Tokens in Solflare](https://help.solflare.com/en/articles/9267784-avoiding-scams-with-airdropped-nfts-and-tokens-in-solflare.md)

## Solflare Card

- [The Solflare Card: Bridging Crypto and Everyday Spending](https://help.solflare.com/en/articles/12866847-the-solflare-card-bridging-crypto-and-everyday-spending.md)
- [Why Was My KYC Verification Declined](https://help.solflare.com/en/articles/12891686-why-was-my-kyc-verification-declined.md): Learn why your KYC \(Know Your Customer\) verification might be declined and how to successfully complete it.
- [Funding and Using Your Solflare Card](https://help.solflare.com/en/articles/12866865-funding-and-using-your-solflare-card.md)
- [Understanding Solflare Card Foreign Exchange \(FX\) Fees](https://help.solflare.com/en/articles/12890985-understanding-solflare-card-foreign-exchange-fx-fees.md): Learn how Solflare Card FX fees work and why calculated rates may differ slightly from your own estimates.
- [Applying for the Solflare Card](https://help.solflare.com/en/articles/12866684-applying-for-the-solflare-card.md)
- [Eligibility When Living Abroad](https://help.solflare.com/en/articles/12866692-eligibility-when-living-abroad.md): Find out if you can apply for a Solflare Card when living outside eligible countries.
- [Solflare Card Currency](https://help.solflare.com/en/articles/12866703-solflare-card-currency.md): Understand the currency your Solflare Card uses.
- [Number of Cards per User](https://help.solflare.com/en/articles/12866708-number-of-cards-per-user.md): Learn how many Solflare Cards you can have.
- [Spending Assets with Solflare Card](https://help.solflare.com/en/articles/12866715-spending-assets-with-solflare-card.md): Learn which assets can be used to fund your Solflare Card.
- [Freezing Your Solflare Card](https://help.solflare.com/en/articles/12866722-freezing-your-solflare-card.md): Learn how to pause or block your card if needed.
- [Lost Access to Solflare App](https://help.solflare.com/en/articles/12866730-lost-access-to-solflare-app.md): Learn how to recover your Solflare wallet and card access.
- [Solflare Card Spending and ATM Limits](https://help.solflare.com/en/articles/12891104-solflare-card-spending-and-atm-limits.md): Learn about Solflare Card spending limits

## Solflare Shield

- [Introducing Solflare Shield – Solflare’s Hardware Wallet](https://help.solflare.com/en/articles/13176925-introducing-solflare-shield-solflare-s-hardware-wallet.md): Solflare Shield is a battery-free, tap-to-use hardware wallet that keeps your keys offline while letting you manage everything through the Solflare app.
- [Creating a new Solflare Shield hardware wallet](https://help.solflare.com/en/articles/16251543-creating-a-new-solflare-shield-hardware-wallet.md): This option creates a brand-new vault wallet directly on your Solflare Shield.
- [Importing an existing Solflare Shield recovery phrase into a new Shield](https://help.solflare.com/en/articles/16251872-importing-an-existing-solflare-shield-recovery-phrase-into-a-new-shield.md): If you already have a Solflare Shield hardware wallet card but you want to duplicate it or restore a lost \(or erased\) one, you can import an existing recovery phrase onto a new Shield card .
- [Why do I need a hardware wallet?](https://help.solflare.com/en/articles/13177057-why-do-i-need-a-hardware-wallet.md)
- [How is Solflare Shield crypto hardware wallet different from others?](https://help.solflare.com/en/articles/13177046-how-is-solflare-shield-crypto-hardware-wallet-different-from-others.md)
- [Will I lose my crypto if I lose Solflare Shield hardware wallet?](https://help.solflare.com/en/articles/13177053-will-i-lose-my-crypto-if-i-lose-solflare-shield-hardware-wallet.md)
- [How to Get and Use the Solflare Shield](https://help.solflare.com/en/articles/13179607-how-to-get-and-use-the-solflare-shield.md): Learn how to set up, activate, and use the Solflare Shield a tap-to-sign hardware wallet that brings simple, mobile-first cold storage to your Solflare app.
- [How to spot tampered packaging?](https://help.solflare.com/en/articles/13844707-how-to-spot-tampered-packaging.md)
- [Will I lose my crypto if Solflare Shield is damaged or malfunctions?](https://help.solflare.com/en/articles/13844720-will-i-lose-my-crypto-if-solflare-shield-is-damaged-or-malfunctions.md)
- [Can Solflare Shield be used with other wallet apps?](https://help.solflare.com/en/articles/13844723-can-solflare-shield-be-used-with-other-wallet-apps.md)
- [Pairing your existing Solflare Shield with a new device](https://help.solflare.com/en/articles/16252179-pairing-your-existing-solflare-shield-with-a-new-device.md): If you have a new phone, logged out of Solflare or removed your Solflare Shield wallet card from your the Solflare app, you will need to pair your existing Solflare Shield to your device.

## Solflare Perps

- [Risks Associated with Perps Trading](https://help.solflare.com/en/articles/16201693-risks-associated-with-perps-trading.md): ‼️Please read this before you open your first position.
- [Getting Started with Solflare Perps](https://help.solflare.com/en/articles/16198174-getting-started-with-solflare-perps.md): What Solflare Perps are, and how it fits into your wallet.
- [Understanding Leverage & Isolated Margin](https://help.solflare.com/en/articles/16198228-understanding-leverage-isolated-margin.md): What leverage does to your position, and what "isolated margin" means for your risk.
- [Liquidation: Triggers & Price Explained](https://help.solflare.com/en/articles/16198253-liquidation-triggers-price-explained.md): Why positions get liquidated, and how the liquidation price is determined.
- [Managing an Open Position: Increase, Add/Reduce Collateral & Close](https://help.solflare.com/en/articles/16198314-managing-an-open-position-increase-add-reduce-collateral-close.md): How to adjust a position once it's open without closing and reopening it.
- [Setting Take Profit & Stop Loss \(Auto Close\)](https://help.solflare.com/en/articles/16198678-setting-take-profit-stop-loss-auto-close.md): How to set automatic exit points on a position.
- [What Is the Funding Rate?](https://help.solflare.com/en/articles/16200922-what-is-the-funding-rate.md): A small periodic payment that keeps a perp's price in line with the market.
- [Why Can't I Open a Position? \(Geographic Restrictions\)](https://help.solflare.com/en/articles/16201741-why-can-t-i-open-a-position-geographic-restrictions.md): What "region-restricted" means, and what you can still do.
- [Technical Issues & Troubleshooting](https://help.solflare.com/en/articles/16201778-technical-issues-troubleshooting.md): Common error messages and what to do about them.