# Solflare Help Center

> Help center for Solflare

## Getting Started

- [How to Connect to dApps using the Solflare wallet \(Desktop\)](https://help.solflare.com/en/articles/5797210-how-to-connect-to-dapps-using-the-solflare-wallet-desktop.md): Connect to any Web3 application
- [How to Generate a Wallet with a Recovery Phrase \(Desktop\)](https://help.solflare.com/en/articles/6134545-how-to-generate-a-wallet-with-a-recovery-phrase-desktop.md): This guide shows you the quickest way to setup a Solflare wallet
- [How to Import a Wallet using a Private Key on Solflare \(Desktop\)](https://help.solflare.com/en/articles/6462529-how-to-import-a-wallet-using-a-private-key-on-solflare-desktop.md): How to Import your Solana wallet into Solflare using a private key
- [How to Connect to dApps using Solflare \(Mobile\)](https://help.solflare.com/en/articles/6176657-how-to-connect-to-dapps-using-solflare-mobile.md): Learn how to connect to any Solana application.
- [How to Export Your Recovery Phrase on Solflare \(Mobile\)](https://help.solflare.com/en/articles/6150591-how-to-export-your-recovery-phrase-on-solflare-mobile.md): Export your wallet's recovery phrase with this guide.
- [How to Export Your Private Key on Solflare \(Mobile\)](https://help.solflare.com/en/articles/6150516-how-to-export-your-private-key-on-solflare-mobile.md): There are times you will want to export your private key and this guide shows you how to do just that.
- [How To Get Started With Solflare](https://help.solflare.com/en/articles/5797200-how-to-get-started-with-solflare.md): Lets get your wallet setup

## Your Wallet

- [How to Connect Your Funded Ledger Device to Solflare \(Desktop\)](https://help.solflare.com/en/articles/5797217-how-to-connect-your-funded-ledger-device-to-solflare-desktop.md)
- [How to Import your Keystone Hardware Wallet into Solflare \(Desktop\)](https://help.solflare.com/en/articles/6328832-how-to-import-your-keystone-hardware-wallet-into-solflare-desktop.md)
- [How to Generate a Wallet with a Ledger Device using the Ledger Live App \(Mobile\)](https://help.solflare.com/en/articles/6176866-how-to-generate-a-wallet-with-a-ledger-device-using-the-ledger-live-app-mobile.md): Learn how to setup a new wallet with a Ledger device and the Ledger Live app.
- [Importing a Keystore File into Your Solflare Wallet](https://help.solflare.com/en/articles/9351932-importing-a-keystore-file-into-your-solflare-wallet.md)
- [How to Connect Your Ledger Account to Solflare Wallet](https://help.solflare.com/en/articles/9263467-how-to-connect-your-ledger-account-to-solflare-wallet.md)
- [How to switch to Solflare from another Solana wallet?](https://help.solflare.com/en/articles/9260340-how-to-switch-to-solflare-from-another-solana-wallet.md)
- [Importing an Existing Seed Phrase into your Saga phone](https://help.solflare.com/en/articles/9271762-importing-an-existing-seed-phrase-into-your-saga-phone.md)
- [How do I import an additional recovery phrase?](https://help.solflare.com/en/articles/14429995-how-do-i-import-an-additional-recovery-phrase.md)
- [Can I import a recovery phrase from other wallets like MetaMask, Phantom, Jupiter, or Backpack?](https://help.solflare.com/en/articles/14430013-can-i-import-a-recovery-phrase-from-other-wallets-like-metamask-phantom-jupiter-or-backpack.md)
- [What options do I have with my recovery phrase?](https://help.solflare.com/en/articles/14430020-what-options-do-i-have-with-my-recovery-phrase.md)
- [What options do I have with wallets linked to a recovery phrase?](https://help.solflare.com/en/articles/14430036-what-options-do-i-have-with-wallets-linked-to-a-recovery-phrase.md)
- [How do I reorder wallets?](https://help.solflare.com/en/articles/14430047-how-do-i-reorder-wallets.md)
- [How do I create a burner wallet?](https://help.solflare.com/en/articles/14430053-how-do-i-create-a-burner-wallet.md)
- [Why can't I add wallets to my recovery phrase?](https://help.solflare.com/en/articles/14430058-why-can-t-i-add-wallets-to-my-recovery-phrase.md)
- [Can I import wallets from multiple derivation paths?](https://help.solflare.com/en/articles/14430062-can-i-import-wallets-from-multiple-derivation-paths.md)
- [What happens if I remove the recovery phrase I started with?](https://help.solflare.com/en/articles/14430066-what-happens-if-i-remove-the-recovery-phrase-i-started-with.md)
- [Can I reorder my recovery phrases?](https://help.solflare.com/en/articles/14430068-can-i-reorder-my-recovery-phrases.md)
- [Can I create a new recovery phrase?](https://help.solflare.com/en/articles/14430070-can-i-create-a-new-recovery-phrase.md)
- [Why would I exclude collectibles from my net worth?](https://help.solflare.com/en/articles/14430072-why-would-i-exclude-collectibles-from-my-net-worth.md)

## Staking

- [How to Unstake SOL on Solflare \(Mobile\)](https://help.solflare.com/en/articles/5797203-how-to-unstake-sol-on-solflare-mobile.md): Undelegate stake accounts and claim your rewards
- [How to Natively Stake SOL on Solflare \(Desktop\)](https://help.solflare.com/en/articles/6181180-how-to-natively-stake-sol-on-solflare-desktop.md): Earn rewards on your SOL tokens by staking them with Solflare
- [I'm having trouble delegating or undelegating my staked SOL on Solflare](https://help.solflare.com/en/articles/6364696-i-m-having-trouble-delegating-or-undelegating-my-staked-sol-on-solflare.md)
- [How to Stake SOL on Solflare \(Mobile\)](https://help.solflare.com/en/articles/5797202-how-to-stake-sol-on-solflare-mobile.md): Learn how to stake SOL here!
- [How to Unstake Natively Staked SOL on Solflare \(Desktop\)](https://help.solflare.com/en/articles/6181175-how-to-unstake-natively-staked-sol-on-solflare-desktop.md): Undelegate your stake accounts and claim your SOL rewards.
- [Native Solana \(SOL\) Staking on Solflare: A Step-by-Step Guide](https://help.solflare.com/en/articles/9264008-native-solana-sol-staking-on-solflare-a-step-by-step-guide.md)
- [Unstaking Your SOL on Solflare: A Guide with Options](https://help.solflare.com/en/articles/9264092-unstaking-your-sol-on-solflare-a-guide-with-options.md)

## Swap

- [How to Swap Tokens within Solflare \(Desktop\)](https://help.solflare.com/en/articles/6134622-how-to-swap-tokens-within-solflare-desktop.md): Easily exchange SPL assets with Solflare's Swap feature
- [Why is my swap failing?](https://help.solflare.com/en/articles/6364536-why-is-my-swap-failing.md): Solana's SPL token swaps

## General Queries

- [I lost my recovery phrase/private key, what can I do?](https://help.solflare.com/en/articles/6517943-i-lost-my-recovery-phrase-private-key-what-can-i-do.md)
- [Differences between mainnet, devnet and testnet and how to switch between on Solflare](https://help.solflare.com/en/articles/6328814-differences-between-mainnet-devnet-and-testnet-and-how-to-switch-between-on-solflare.md)
- [Avoiding Transaction Fee Issues: Maintaining Sufficient SOL Balance in Your Solflare Wallet](https://help.solflare.com/en/articles/9271735-avoiding-transaction-fee-issues-maintaining-sufficient-sol-balance-in-your-solflare-wallet.md)
- [Why did my transaction fail?](https://help.solflare.com/en/articles/9263757-why-did-my-transaction-fail.md)
- [How to cash-out my tokens?](https://help.solflare.com/en/articles/9263828-how-to-cash-out-my-tokens.md)
- [Missing Deposits on Centralized Exchanges \(CEX\) After Transferring from Solflare](https://help.solflare.com/en/articles/9267745-missing-deposits-on-centralized-exchanges-cex-after-transferring-from-solflare.md)
- [Centralized Exchanges \(CEX\) vs. Solflare: Understanding the difference](https://help.solflare.com/en/articles/9267751-centralized-exchanges-cex-vs-solflare-understanding-the-difference.md)
- [Understanding Transparency and Security in Solflare: Why You See Everything on the Blockchain](https://help.solflare.com/en/articles/9267769-understanding-transparency-and-security-in-solflare-why-you-see-everything-on-the-blockchain.md)
- [Understanding delegations aka spending approvals in Solflare](https://help.solflare.com/en/articles/9267797-understanding-delegations-aka-spending-approvals-in-solflare.md)
- [Understanding Frozen Tokens and Freeze Authority on Solana](https://help.solflare.com/en/articles/9271566-understanding-frozen-tokens-and-freeze-authority-on-solana.md)
- [How to obtain transaction history for tax purposes](https://help.solflare.com/en/articles/6364436-how-to-obtain-transaction-history-for-tax-purposes.md)
- [Export my recovery phrase or private key on Solflare Mobile](https://help.solflare.com/en/articles/9081345-export-my-recovery-phrase-or-private-key-on-solflare-mobile.md)
- [Export recovery phrase or private key WEB/extension](https://help.solflare.com/en/articles/9081347-export-recovery-phrase-or-private-key-web-extension.md)
- [Onramper - fiat to crypto payment provider issues](https://help.solflare.com/en/articles/9081349-onramper-fiat-to-crypto-payment-provider-issues.md)
- [My bridge transaction is stuck on "pending"](https://help.solflare.com/en/articles/9260207-my-bridge-transaction-is-stuck-on-pending.md)
- [Why Transactions Cannot Be Cancelled or reversed?](https://help.solflare.com/en/articles/9260275-why-transactions-cannot-be-cancelled-or-reversed.md)
- [Ledger transaction failed - troubleshooting steps](https://help.solflare.com/en/articles/9263611-ledger-transaction-failed-troubleshooting-steps.md)
- [Troubleshooting "Invalid Mnemonic Phrase" Error in Solflare Wallet](https://help.solflare.com/en/articles/9264215-troubleshooting-invalid-mnemonic-phrase-error-in-solflare-wallet.md)
- [The token I bought is frozen, what can I do?](https://help.solflare.com/en/articles/9582028-the-token-i-bought-is-frozen-what-can-i-do.md)
- [I used BUY, how long will it take to receive my crypto?](https://help.solflare.com/en/articles/10137677-i-used-buy-how-long-will-it-take-to-receive-my-crypto.md)
- [Migrate from MetaMask Snap to the full Solflare experience](https://help.solflare.com/en/articles/11169680-migrate-from-metamask-snap-to-the-full-solflare-experience.md): In less than 3 minutes
- [DeFi Positions Explained: What They Are and Why They Matter](https://help.solflare.com/en/articles/13175615-defi-positions-explained-what-they-are-and-why-they-matter.md): If you're active in decentralized finance \(DeFi\) on Solana, you're likely participating in multiple protocols. With DeFi Positions available on Solflare, you can now view your entire DeFi portfolio...

## Security

- [Can you help me recover my lost assets?](https://help.solflare.com/en/articles/6364618-can-you-help-me-recover-my-lost-assets.md)
- [I got scammed, what should I do?](https://help.solflare.com/en/articles/6364461-i-got-scammed-what-should-i-do.md)
- [Forgot your Solflare wallet password?](https://help.solflare.com/en/articles/6364511-forgot-your-solflare-wallet-password.md)
- [How did I get hacked?](https://help.solflare.com/en/articles/9260258-how-did-i-get-hacked.md)
- [Why Solflare Customer Support Cannot Recover Your Recovery \(Seed\) Phrase](https://help.solflare.com/en/articles/9264203-why-solflare-customer-support-cannot-recover-your-recovery-seed-phrase.md)
- [Avoiding Scams with Airdropped NFTs and Tokens in Solflare](https://help.solflare.com/en/articles/9267784-avoiding-scams-with-airdropped-nfts-and-tokens-in-solflare.md)
- [What should I do if my Solflare wallet is compromised or funds are stolen?](https://help.solflare.com/en/articles/13522176-what-should-i-do-if-my-solflare-wallet-is-compromised-or-funds-are-stolen.md)

## Solflare Card

- [The Solflare Card: Bridging Crypto and Everyday Spending](https://help.solflare.com/en/articles/12866847-the-solflare-card-bridging-crypto-and-everyday-spending.md)
- [Why Was My KYC Verification Declined](https://help.solflare.com/en/articles/12891686-why-was-my-kyc-verification-declined.md): Learn why your KYC \(Know Your Customer\) verification might be declined and how to successfully complete it.
- [Funding and Using Your Solflare Card](https://help.solflare.com/en/articles/12866865-funding-and-using-your-solflare-card.md)
- [Understanding Solflare Card Foreign Exchange \(FX\) Fees](https://help.solflare.com/en/articles/12890985-understanding-solflare-card-foreign-exchange-fx-fees.md): Learn how Solflare Card FX fees work and why calculated rates may differ slightly from your own estimates.
- [Applying for the Solflare Card](https://help.solflare.com/en/articles/12866684-applying-for-the-solflare-card.md)
- [Eligibility When Living Abroad](https://help.solflare.com/en/articles/12866692-eligibility-when-living-abroad.md): Find out if you can apply for a Solflare Card when living outside eligible countries.
- [Solflare Card Currency](https://help.solflare.com/en/articles/12866703-solflare-card-currency.md): Understand the currency your Solflare Card uses.
- [Number of Cards per User](https://help.solflare.com/en/articles/12866708-number-of-cards-per-user.md): Learn how many Solflare Cards you can have.
- [Spending Assets with Solflare Card](https://help.solflare.com/en/articles/12866715-spending-assets-with-solflare-card.md): Learn which assets can be used to fund your Solflare Card.
- [Freezing Your Solflare Card](https://help.solflare.com/en/articles/12866722-freezing-your-solflare-card.md): Learn how to pause or block your card if needed.
- [Lost Access to Solflare App](https://help.solflare.com/en/articles/12866730-lost-access-to-solflare-app.md): Learn how to recover your Solflare wallet and card access.
- [Solflare Card Spending and ATM Limits](https://help.solflare.com/en/articles/12891104-solflare-card-spending-and-atm-limits.md): Learn about Solflare Card spending limits

## Solflare Shield

- [Introducing Solflare Shield – Solflare’s Hardware Wallet](https://help.solflare.com/en/articles/13176925-introducing-solflare-shield-solflare-s-hardware-wallet.md): Solflare Shield is a battery-free, tap-to-use hardware wallet that keeps your keys offline while letting you manage everything through the Solflare app.
- [Why do I need a hardware wallet?](https://help.solflare.com/en/articles/13177057-why-do-i-need-a-hardware-wallet.md)
- [How is Solflare Shield crypto hardware wallet different from others?](https://help.solflare.com/en/articles/13177046-how-is-solflare-shield-crypto-hardware-wallet-different-from-others.md)
- [Will I lose my crypto if I lose Solflare Shield hardware wallet?](https://help.solflare.com/en/articles/13177053-will-i-lose-my-crypto-if-i-lose-solflare-shield-hardware-wallet.md)
- [How to Get and Use the Solflare Shield](https://help.solflare.com/en/articles/13179607-how-to-get-and-use-the-solflare-shield.md): Learn how to set up, activate, and use the Solflare Shield a tap-to-sign hardware wallet that brings simple, mobile-first cold storage to your Solflare app.
- [How to spot tampered packaging?](https://help.solflare.com/en/articles/13844707-how-to-spot-tampered-packaging.md)
- [Will I lose my crypto if Solflare Shield is damaged or malfunctions?](https://help.solflare.com/en/articles/13844720-will-i-lose-my-crypto-if-solflare-shield-is-damaged-or-malfunctions.md)
- [Can Solflare Shield be used with other wallet apps?](https://help.solflare.com/en/articles/13844723-can-solflare-shield-be-used-with-other-wallet-apps.md)