The seal on the packaging must be intact, and the packaging box needs to be in an excellent state (no scratches, loose, or damaged parts).
Do not use Solflare Shield if the packaging or seal appears broken or altered. Using such a tampered or counterfeit device may result in the loss of assets. Solflare is not responsible for losses from compromised hardware.
Use only sealed, authentic cards obtained from authorized sources (Solflare webshop and authorized resellers).
If you suspect that the packaging or the Solflare Shield has been tampered with, please reach out to our customer support.